Make an Appointment

JUST LAUNCHED! - Request a GP consultation online

askmyGP logoJust launched - Visit our askmyGP service to request a consultation or ask a question at any time and receive a prompt telephone call-back for requests made within daily askmyGP request hours.

 

HOW DO I...

OBTAIN TELEPHONE ADVICE?

NHS 111 has staff who are able to provide advice concerning most health matters. We can also give you advice on the telephone, if you do not think that an appointment or visit is necessary.

The doctors have two pre-bookable five minute telephone advice appointments daily.

HOW DO I...

MAKE AN APPOINTMENT?

Routine Appointments

You can make an appointment to see a doctor or nurse by telephoning 01452 522709/522575 between 8.30am and 12.45pm and 1.45 and 6.30pm on weekdays. Appointments are normally for 10 minutes.  

A limited number of 'extended hours' (after 6.30 p.m) appointments are available with our GPs and nurses from Monday to Friday.

You can also now register for our online appointment booking facility.  To register for this facility, please provide your email details on a small proforma available from reception and you will be added to the system.  Once registered, you will receive an email from a program called 'The Waiting Room', which will take you through the process.  It is important to note that email addresses can only be registered for an individual; a family or group of people cannot have the same email address.  Some patients are booking online appointments inappropriately to see a nurse when they should be booking to see a GP.  Please take care in selecting who you wish to see.

Urgent Appointments

We will see you on the same day if your problem is urgent. However, you may not be given the time or doctor of your choice.

If you cannot keep an appointment please let us know in good time so that it can be offered to another patient.

HOW DO I...

OBTAIN A HOME VISIT?

Please only request a home visit if you are too ill to come to the surgery. The facilities are better at the surgery and several patients can be seen in the time it takes to do a home visit. If you do need a home visit, please telephone by 10.00am, on 01452 522709/522575. You will be visited by the duty doctor.

HOW DO I...

OBTAIN TEST RESULTS?

When you have blood tests or x-rays you will be told either to make an appointment or telephone for results and advised how long to wait. Please phone on 522709/522575 after 2.00pm, for enquiries and for test results.

HOW DO I...

CHANGE MY DETAILS?

Our computer is linked to NHS Gloucestershire for speed and accuracy of patient information. Please can you help us to keep our records up to date by telling us when your name, address or telephone number changes.

HOW DO I...

REGISTER WITH THE PRACTICE?

We welcome new patients who have moved into our practice area (Click here for Practice Area Map). Patients will normally be placed on the list of a doctor who has a vacancy; however, this is simply for administrative purposes and you may see whichever doctor you wish. For example you may see a female doctor if you have a preference despite being on the list of a male doctor.

Please ask our receptionists about registration. You will need to complete our registration health questionnaire and arrange for a blood pressure check and urine test.